FAQ

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Have a look at our most frequently asked questions. If your question is not listed, no worries, just shoot us a message through our contact form at the bottom of this page or send us an email at support@bagitanpackaging.com.

We can produce paper bags in any size, depending on the quantity you need.

Let us know the exact paper packaging dimensions, quantity, and type of customization you need and we will send you a price quote. We can also send you a design template so you can lay out your artwork. When the final artwork is submitted and the order is placed, we will first make pre-production prototypes for your approval. This process takes about 2 weeks. Once approved, mass production lead time is approximately 4-8 weeks, depending on quantity, customization, and order complexity. Shipping times depend on the location and shipping method chosen.

For more information about how to work with us, you can check this page.

Yes. We have a professional team having rich experience in packaging design and manufacturing. Just tell us your ideas and we will help to carry out your ideas into perfect packaging products. You can send us high-resolution images, your logo or text and tell us how you would like to design them. We can send you the finished design files and mockups for confirmation.

For the plain paper packaging samples, we can send them free. But you have to pay for the Express cost.

For the printed or customized packaging samples, we have to charge for the plate cost and Express cost.

If you want to know more details about getting samples from us, you can refer to the getting samples page or contact us.

All customer support, design, R&D, and engineering are done in our modern factory in CHINA.

Our dedicated manufacturing facilities, with skilled and highly-trained employees on the ground, are located in China to keep your prices and minimum order quantities low. We take full ownership of the production process, quality standards, supply chain, and logistics. We hold ourselves and the people we work with to a very high standard and are likely rejecting goods that other suppliers ship to you as passable. We’ve been told that our quality expectations are higher than Japanese.

We accept EXW, FOB, CFR, CIF, etc. You can choose the one which is the most convenient or cost-effective for you.

For samples, the delivery time is usually 3-7 days.

For mass production, the delivery time is usually 12-20 days depending on your order quantity.

For most of the orders, we prefer 50% T/T in advance and 50% T/T balance against copy B/L.

In some cases, we could also accept PayPal, Western Union, etc.

If you have any agent or friend in China, you can also let them pay us in RMB.

No harmful chemicals are used in the production process, our paper packaging products are eco-friendly, renewable, biodegradable, home-compostable, and recyclable. The paper we use comes from tree farms and does not contribute to deforestation at all.

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